Data Request

If your data needs go beyond what is readily available on the Institutional Assessment & Research website, please complete a RAMTech ticket through RAMSupport by following the instructions below.  Your request will be routed through Information Technology and assigned to a programmer who will assist you:

1. Go to the RAMSupport Client Portal.
2. Navigate to RAMTech.
3. Under “Services,” click “Submit a ticket.”
4. Select “Banner Support & WebFOCUS.”
5. Select “WebFOCUS Reporting Services” and then “WebFOCUS Report Requests.”
6. Follow the instructions and select the blue “WebFOCUS Report Request” box.
7. If asked, enter your WSSU email prefix and WSSU password.
8. Fill in all other relevant information. Please include as much of the following as possible in the “Explanations” text box:  
   • Data fields needed (e.g., race, gender, etc.)
   • The semester, year, etc. for which you would like information (e.g., Fall 2018)
   • The population for which you want this information (e.g., New first-time freshmen, transfer students, graduate students)
   • If the data need to be “official” (i.e., “frozen” information used for reporting to the federal government and other stakeholders) or live from the Banner system (i.e., reflects the point-in-time that the data were extracted)
   • The date you would like to receive this information
9. Attach any relevant documents.
10. Click “Request.”